Case Study: Hyatt Regency Montreal
Housekeeping Productivity & Guest Satisfaction Scores Soar Before February of 2015, the housekeeping department of the Hyatt Regency Montreal, like many others, started their day very early in the…
Housekeeping Productivity & Guest Satisfaction Scores Soar Before February of 2015, the housekeeping department of the Hyatt Regency Montreal, like many others, started their day very early in the…
As we enter a season where many businesses revisit their goals and budgets, they often take the time to better understand business objectives, evaluate current business processes (and challenges), and…
A recent article in the Daytona Beach News-Journal caught my eye titled “Hotel pools: Work, not play for Volusia inspectors.
Content originally shared on the Samsung Business Blog Our own Nils Lofgren, Customer Experience Manager specializing in Service Optimization products such as HotSOS and REX spoke with Samsung ab…
The third in our “Why Does Placement Matter?” series examines how placement of a property in an availability list or booking window impacts overall hotel revenue.
The second in our “Why Does Placement Matter?” series examines how placement of a property in an availability list or booking window impacts overall room nights.
The first in our “Why use GDS placement to increase hotel bookings?” series looks into how placement of a property in an availability list or booking window impacts revenue and overall roo…
Guest Blog Post from Bob Fill with NewMedia Digital, a follow-up to our previous post on the new changes to the Google algorithm.
I recently heard a technology organization encouraging companies to not pursue particular technologies as it could remove the element of personal service, commoditizing their offering creating a loss …
Google Algorithm will penalize sites that are not mobile friendly.