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TravelCLICK provides hotel industry booking trend data through the consolidated results of its eTRAK solution.  eTRAK is a quarterly benchmarking report that enables individual hotels to track booking trends on the Internet and GDS through CRS performance. The combined results provide industry indications based on performance trends for approximately 30 major hotel brands and chains worldwide.

2nd Quarter 2008  |  1st Quarter 2008  |  Full Year 2007  |  Full Year 2006  |  Full Year 2005  |  Full Year 2004

Q2 2008
Reservation Sources for Major Hotel Brands
CRS Hotel Bookings Share of CRS Reservations
Q2 2008		 Share of CRS Reservations
Q2 2007		 Percent Growth/Decline
Q2 2008 to Q2 2007
Internet 47.0% 42.0% 21.8%
GDS Travel Agent 27.4% 29.4% 1.5%
Total Electronic 74.4% 71.4% 13.4%
Voice 25.6% 28.6% -2.6%
Total for CRSs 100.0% 100.0% 8.8%
Internet Source Breakdown for Major Hotel Brands
Internet Bookings
Share of Internet CRS Reservations Q2 2008
Brand Sites (1) 75.4%
Retail Sites (2) 5.3%
Merchant Sites (3) 10.5%
Opaque Sites (4) 8.8%
Total Internet 100.0%

Q1 2008
Reservation Sources for Major Hotel Brands
CRS Hotel Bookings Share of CRS Reservations
Q1 2008		 Share of CRS Reservations
Q1 2007		 Percent Growth/Decline
Q1 2008 to Q1 2007
Internet 47.0% 41.8% 20.2%
GDS Travel Agent 32.2% 34.1% 0.7%
Total Electronic 79.2% 75.9% 11.4%
Voice 20.8% 24.1% -7.7%
Total for CRSs 100% 100% 6.8%
Internet Source Breakdown for Major Hotel Brands
Internet Bookings
Share of Internet CRS Reservations Q1 2008
Brand Sites (1) 80.1%
Retail Sites (2) 4.6%
Merchant Sites (3) 9.3%
Opaque Sites (4) 6.0%
Total Internet 100%

Full Year 2007
Reservation Sources for Major Hotel Brands
CRS Hotel Bookings Share of CRS Reservations
Full Year 2007		 Share of CRS Reservations
Full Year 2006		 Percent Growth/Decline
Full Year
2006 to 2007
Internet 45.4% 40.4% 22.7%
GDS Travel Agent 32.3% 34.0% 3.9%
Total Electronic 77.7% 74.4% 14.1%
Voice 22.3% 25.6% -4.7%
Total for CRSs 100% 100% 9.3%
Internet Source Breakdown for Major Hotel Brands
Internet Bookings
Share of Internet CRS Reservations Full Year 2007
Brand Sites (1) 76.0%
Retail Sites (2) 8.7%
Merchant Sites (3) 9.7%
Opaque Sites (4) 5.7%
Total Internet 100%

Full Year 2006
Reservation Sources for Major Hotel Brands
CRS Hotel Bookings Share of CRS Reservations
Full Year 2006		 Share of CRS Reservations
Full Year 2005		 Percent Growth/Decline
Full Year
2005 to 2006
Internet 38.3% 35.2% 20.2%
GDS Travel Agent 35.6% 34.6% 5.1%
Total Electronic 73.9% 69.8% 12.4%
Voice 26.1% 30.2% -1.5%
Total for CRSs 100% 100% 8.4%
Internet Source Breakdown for Major Hotel Brands
Internet Bookings
Share of Internet CRS Reservations Full Year 2006
Brand Sites (1) 81.4%
Retail Sites (2) 6.4%
Merchant Sites (3) 7.9%
Opaque Sites (4) 4.3%
Total Internet 100%

Full Year 2005
Reservation Sources for Major Hotel Brands
CRS Hotel Bookings Share of CRS Reservations
Full Year 2005		 Share of CRS Reservations
Full Year 2004		 Percent Growth/Decline
Full Year
2004 to 2005
Internet 35.2% 30.0% 17.8%
GDS Travel Agent 34.6% 35.7% -3.0%
Total Electronic 69.8% 65.6% 6.5%
Voice 30.2% 34.4% -12.1%
Total for CRSs 100% 100% 8.6%
Internet Source Breakdown for Major Hotel Brands
Internet Bookings
Share of Internet CRS Reservations Full Year 2005
Brand Sites (1) 75.2%
Retail Sites (2) 10.6%
Merchant Sites (3) 9.0%
Opaque Sites (4) 5.2%
Total Internet 100%

Full Year 2004
Reservation Sources for Major Hotel Brands
CRS Hotel Bookings Percent of 2004 Reservations Percent of 2003 Reservations Percent Change 2004 over 2003
Internet 30.7% 27.1% 13.1%
GDS Travel Agent 35.3% 36.5% -3.3%
Total Electronic 66.0% 63.6% 3.7%
Voice 34.0% 36.4% -6.5%
Total for CRSs 100% 100% 6.4%
Internet Source Breakdown for Major Hotel Brands
Internet Bookings
Share of Internet CRS Reservations Full Year 2004
Brand Sites (1) 71.4%
Retail Sites (2) 12.5%
Merchant Sites (3) 8.6%
Opaque Sites (4) 7.5%
Total Internet 100%

(1) Brand Website: Website where distribution is operated and managed by the brand (e.g. http://www.marriott.com/).
(2) Retail Website: Third-party distributor where the hotel lists inventory at the same price that it is sold to the consumer and hotel pays distributor agreed upon commission (e.g. HRS, Bookings, Venere in Europe).
(3) Merchant Website: Third-party distributor where the hotel provides inventory to the site at a net rate. The merchant marks up the rate by an agreed upon percentage. The consumer pays the merchant at the gross rate and the merchant site pays the hotel the net rate (e.g. Expedia/Hotels.com, Travelocity and Orbitz).
(4) Opaque Website: Third-party distributor that enables customers to choose a fare or rate without knowing the brand of the supplier until after the item is purchased (e.g. Priceline).

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