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Customer Care

Need help? Reach out! We’re devoted to resolving all your support-related questions quickly and efficiently. Choose the solution that you need help with from the list below and a form will launch for your completion. We’ll review and get back ​to you promptly. Thank you!

 
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Contact Us Directly

Customer Care Phone Numbers:

Americas: +1 847 585 5259
Argentina: 0800 222 1630
Brazil: 0800 591 3028
Chile: 800 914 070
Colombia: 0180 0518 4371
Mexico: 0180 0953 0770
Peru: 0800 710 17

Australia, New Zealand, South Pacific and Japan
+61 3 9699 9969

North and South-East Asia
+65 6298 1097

Maldives, Seychelles and Mauritius
+94 112 423 648

Sri Lanka
​242 3648

India
+91 117 127 9225

Europe, Middle East and Africa
English: +34 93 520 8020
Spanish: +34 93 492 1837
French: +34 93 492 1836
Italian: +39 800 126 380​
German: +34 93 492 1835
Polish: +34 93 492 1840
Portuguese: +34 93 492 1830
Russian: +34 93 492 1842
United Arabic Emirates (UAE): 8000 3570 4497
Gulf Cooperation Council (GCC): +971 (800) 03570 4497

Ireland
+35 3 76 680 3635

United Kingdom
+44 844 484 4764

Web Solutions Customer Care:

Americas:  +1 847 585 5259 (option 4)
Asia Pacific:  +65 6298 1097 ext. 203
Europe, Middle East and Africa:  +34 93 492 1831
Car Rental Solutions Support
+1 847 585 5259 (option 7)

Customer Care Email Addresses:

Americas
English:  cs@travelclick.com
Spanish:  soporte@travelclick.com
French:  soutien@travelclick.com
Portuguese : csportugues@travelclick.com

Australia, New Zealand, South Pacific, Japan, North and SouthEast Asia
English:  aspachelp@travelclick.com
Mandarin : mandarin.help@travelclick.com

India, Sri Lanka, Maldives, Seychelles and Mauritius
English: CSEMEA@travelclick.com

Where to Find Us

Corporate Headquarters
55 W 46th Street
27th Floor
New York, NY 10036
USA Tel: +1 212 817 4800
International Headquarters
Via Augusta, 117
Barcelona 08006 Spain
Tel: +34 93 520 80 08
Fax: +34 93 200 28 39
Asia Pacific Offices – Singapore
Aperia Tower 1, No 12-05/08
8 Kallang Avenue
Singapore 339509
Tel: +65 6298 1097

Atlanta
101 Marietta St NW, #3625
Atlanta, GA 30303
United States
Tel: 1 678-553-1940
Barcelona
Via Augusta, 117
Barcelona 08006 Spain
Tel: +34 93 520 80 08
Bucharest
3 Zarii Street, 5th District
Bucharest, Romania
Tel: +4 021 4102224
Chicago
300 N Martingale Rd, Suite 650
Schaumburg, IL 60173
United States
Tel: 1 847 585-5000
Dallas
Digital Alchemy, a TravelClick Company
8721 Airport Fwy, Suite 200
North Richland Hills, TX 76180
United States
Tel: 1 817 204-0840
Dubai
Shatha Tower, Office No. 2522
25th Floor
Dubai, United Arab Emirates
​Tel: 00971 4 434 5180
Hong Kong
Room 2003, 20/F, Marina House
68 Hing Man Street, Shaukeiwan
Hong Kong
​Tel: 852 2886 0420
Melbourne
291 Coventry Street
Melbourne 3205
Australia
​Tel: +61 3 8640 8525
New York
55 W 46th Street, 27th Floor
New York, NY 10036
United States
Tel: 1 212 817-4800
Orlando
501 W Church St, 3rd Floor
Orlando, FL 32805
United States
Tel: 1 847 585-5000
Ottawa
1306 Wellington Street West
Ottawa, Ontario K1Y3B2
Canada
Paris
8 place du Marché
Neuilly Sur Seine 92200
France
​Tel: +33 1 73 29 30 84
Shanghai
15/F, Plaza 66 Tower 2
1266 Nanjing West Road
Shanghai 200040
China
​Tel: 86 21 6039 8588
Singapore
Aperia Tower 1, No 12-05/08
8 Kallang Avenue
Singapore 339509
Tel: +65 6298 1097