LEARNING SERVICES

Agency360

Also find links to:

Need guidance on our courses?

AGENCY360 TRAINING MAP
Click the map to find your course path.
COURSES BY ROLE
Click to view suggested courses by your role.

Do you prefer instructor-led training?

​Click the image to view the current schedule.
Note: The schedule is updated periodically. For the real-time schedule, refer to the View schedule links in the course tables below.

AGENCY360 TRAINING SCHEDULE


Agency360 Courses

Click a level to view the courses:

Basic Courses

Get started! These courses provide a look at the Hotelligence360 platform where Agency360 is housed, providing a look at basic functionality and navigation. You can also explore an overview of Agency360’s “dashboards” (pages).

Course NameMethodLanguageAvailabilityRecorded SessionParticipant Guide
Hotelligence360 Getting Started
(also available as self-paced)
Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French
Italian
Mandarin
German
Portuguese
English
Spanish
French
Italian
Chinese
German
Portuguese
Hotelligence360 Getting Started
(also available as instructor-led)
Self-PacedEnglish24/7
Agency360 Property Edition DashboardsSelf-PacedEnglish24/7
Agency360 Express EditionInstructor-LedEnglishBy RequestEnglishEnglish – NA

NA – Not available

Intermediate Courses

Show me more! Once you are comfortable with Hotelligence360 basics, you are ready to see these functions in action. These role-based courses take you deeper into the Agency360 application, enabling you to better manage and grow your GDS travel agency business.

Course NameMethodLanguageAvailabilityRecorded SessionParticipant Guide
Agency360 Agency TargetingInstructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French
Italian
Mandarin
German
English
Spanish
French
Italian
Chinese
Agency360 Revenue ManagementInstructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French
Italian
Mandarin
English
Spanish
French
Italian
Chinese
Agency360 and the GDS Media SolutionRecordingEnglish24/7EnglishEnglish
Spanish
French
Italian
Advanced Courses

Now manage your GDS business across your entire group of hotels! Users at the regional, cluster, or corporate levels will want to explore this version of Agency360 that roles up metrics from multiple properties into a single application.

Course NameMethodLanguageAvailabilityRecorded SessionParticipant Guide
Demand360: Integration with Agency360Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
French – NA
Italian – NA
View schedule
English
Spanish
French – NA
Italian – NA
Mandarin
English
Spanish
French
Italian
Chinese
Agency360 Enterprise EditionInstructor-LedEnglish
Spanish
French
Italian
By Request
By Request
By Request
By Request
English – NAEnglish

NA – Not available


Agency360 Online Help

Online help systems are available in:

  • Agency360
  • Agency360 Express
  • Agency360 Enterprise
Online help provides product information including:

  • Page and Field descriptions
  • How to steps
  • Functionality
You’ll also find quick access to:

How to Access Agency360 Online Help

Once you have logged into Agency360, click the Help link or icon. Context sensitive help can be accessed via the icon or section title.


About Agency360

Find information on Agency360.
Find information on the Hotelligence360® platform.