LEARNING SERVICES

Agency 360

Training for Agency360 includes:

  • Basic courses
  • Intermediate courses
  • Advanced courses
  • Online help

Also find links to:

  • Product information

Need guidance on our courses?
​​Click the Agency360 Training Map button and use the map to find your course path.
AGENCY360 TRAINING MAP

Click the Courses by Role button to view suggested courses by role.
COURSES BY ROLE

Basic
Intermediate
Advanced

Agency360 Basic Courses

Get started! These courses provide a look at the Hotelligence360 platform where Agency360 is housed, providing a look at basic functionality and navigation. You can also explore an overview of Agency360’s “dashboards” (pages).

Hotelligence360 Getting Started – Instructor-Led
(also available as self-paced)


View Schedule– EnglishSpanishFrenchItalianMandarin


Recording – EnglishSpanishFrenchItalianMandarinGermanPortuguese


Participant Guide – EnglishSpanishFrenchItalianChineseGerman, Portuguese

Hotelligence360 Getting Started – Self-Paced
(also available as instructor-led)


Course – English

Agency360 Express Edition – Instructor-Led


By Request – English


Recording – English

Agency360 Intermediate Courses

Show me more! Once you are comfortable with Hotelligence360 basics, you are ready to see these functions in action. These role-based courses take you deeper into the Agency360 application, enabling you to better manage and grow your GDS travel agency business.

Agency360 Agency Targeting – Instructor-Led


View Schedule – EnglishSpanishFrenchItalianMandarin


Recording – EnglishSpanishFrenchItalianMandarin, ​German


Participant Guide – EnglishSpanishFrenchItalianChinese

Agency360 Revenue Management – Instructor-Led


View Schedule – EnglishSpanishFrenchItalianMandarin


Recording – EnglishSpanishFrenchItalianMandarin


Participant Guide – EnglishSpanishFrenchItalianChinese

Agency360 and the GDS Media Solution


Recording – English


Participant Guide – EnglishSpanishFrenchItalian

Agency360 Advanced Courses

Now manage your GDS business across your entire group of hotels! Users at the regional, cluster, or corporate levels will want to explore this version of Agency360 that roles up metrics from multiple properties into a single application.

Demand360: Integration with Agency360 – Instructor-Led


View Schedule – EnglishSpanishMandarin


Recording – EnglishSpanishMandarin


Participant Guide – EnglishSpanishFrenchItalian, Chinese

Agency360 Enterprise Edition – Instructor-Led


By Request – EnglishSpanishFrenchItalian


Participant GuideEnglish

Do you prefer instructor-led training?
Click the Agency360 Training Schedule button for the quick overview. Note: The schedule is updated semi-monthly. For the real-time schedule, refer to the View schedule links in the above course tables.

AGENCY360 TRAINING SCHEDULE

 


Agency360 Online Help

Online help systems are available in:

  • Agency360
  • Agency360 Express
  • Agency360 Enterprise

Online help provides product information including:

  • Page and Field descriptions
  • How to steps
  • Functionality

You’ll also find quick access to:

How to Access Agency360 Online Help
Once you have logged into Agency360, click the Help link or icon. Context sensitive help can be accessed via the icon or section title.

 


About Agency360

Find information on Agency360.
Find information on the Hotelligence360® platform.