Demand360 - TravelClick

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Demand360

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DEMAND360 TRAINING MAP
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COURSES BY ROLE
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Note: The schedule is updated periodically. For the real-time schedule, refer to the View schedule links in the course tables below.

DEMAND360 TRAINING SCHEDULE


Demand360 Courses

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Basic Courses

Get started! These courses provide a look at the Hotelligence360 platform where Demand360 is housed, providing a look at basic functionality and navigation. You can also explore an overview of Demand360’s “dashboards” (pages).
Click the course name to view the full course description. To view a quick course description, Chrome: Click the arrow or hover the course name, Firefox: Hover the course name.

Course NameMethodLanguageAvailabilityRecorded SessionParticipant Guide
Hotelligence360 Getting Started

This course introduces you to the Hotelligence360 platform, where all your business intelligence applications— Agency360, Demand360, and Rate360—are found in a single environment. You will learn the basics that are common across all these products, such as application navigation, tips and shortcuts, alerts, filters, printing, downloading, Online Help, and much more. Completion of this course provides you with the tools that lead to a more efficient, enriched user experience from the very first time you log in to the platform.
This course is a pre-requisite to participation in any of the instructor-led, product specific courses.
Also available as the Hotelligence360 Getting Started self-paced course.

Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French
Italian
Mandarin
German
Portuguese
English
Spanish
French
Italian
Chinese
German
Portuguese
Hotelligence360 Getting Started

This course introduces you to the Hotelligence360 platform, where all your business intelligence applications— Agency360, Demand360, and Rate360—are found in a single environment. You will learn the basics that are common across all these products, such as application navigation, tips and shortcuts, alerts, filters, printing, downloading, Online Help, and much more. Completion of this course provides you with the tools that lead to a more efficient, enriched user experience from the very first time you log in to the platform.
This course is a pre-requisite to participation in any of the instructor-led, product specific courses.
Also available as the Hotelligence360 Getting Started instructor-led course.

Self-PacedEnglish24/7
Demand360 Quick View

This course provides an exploration of Demand360’s Quick View, which offers a selection of easy-to-read reports that provide insight into your occupancy, ADR, and RevPAR across all market segments and booking channels. The ability to monitor your competitive set’s performance as well as your own, enables you to gauge your share of the market’s business, and to identify opportunities for growth. Agency360 and Rate360 subscribers have the added advantage of accessing data from those applications inside Quick View reports!

Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French – NA
Italian – NA
Mandarin
English
Spanish
French
Italian
Chinese
Demand360 Dashboard Essentials

This course is comprised of video tours that provide the foundation for using the Demand360 application. These tours identify the components of the various dashboards within the system, guide you in how to quickly navigate through the system, and help you understand the historical, current, and future productivity of your property.
You can also access these same quick tours from the online help for each dashboard.

Self-PacedEnglish24/7

NA – Not available

Intermediate Courses

Show me more! Once you are comfortable with Hotelligence360 basics, you are ready to see these functions in action. These role-based courses take you deeper into the Demand360 application, enabling you to better monitor and manage both your transient and group business across all distribution channels.
Click the course name to view the full course description. To view a quick course description, Chrome: Click the arrow or hover the course name, Firefox: Hover the course name.

Course NameMethodLanguageAvailabilityRecorded SessionParticipant Guide
Demand360 Revenue Management

This course is designed to help revenue managers how to use the revenue management aspects of the application to aid in developing and validating forecasts as well as inventory allocation and pricing strategies. Explore the areas of Demand360 (original full version) that help you, optimize rate rules and restrictions, maximize revenue, and build RevPAR.

Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French – NA
Italian – NA
Mandarin
English
Spanish
French
Italian
Chinese
Demand360 Sales & Marketing

This course is designed to guide directors ofsales and marketing through the areas of Demand360 (original full version) that are best used for identifying opportunities, devising strategic action plans, and monitoring for results. Learn how you can use Demand360 with other Hotelligence360 products to fine-tune your sales and marketing strategies.

Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
View schedule
View schedule
View schedule
English
Spanish
French – NA
Italian – NA
Mandarin
English
Spanish
French
Italian
Chinese

NA – Not available

Advanced Courses

Now manage your GDS business across your entire group of hotels! Users at the regional, cluster, or corporate levels will want to explore this version of Demand360 that roles up metrics from multiple properties into a single application. Users that also subscribe to Rate360 can learn about the integrated dashboards that blend information from both applications.
Click the course name to view the full course description. To view a quick course description, Chrome: Click the arrow or hover the course name, Firefox: Hover the course name.

Course NameMethodLanguageAvailabilityRecorded SessionParticipant Guide
Demand360: Integration with Agency360

This course provides an exploration of Demand360’s integrated displays, with a focus on the Pace and Agencies report, which draws information from both Demand360 and Agency360 databases! Then we explore additional Agency360 integrations throughout both the Original and Quick View versions of Demand360 that enable you to monitor overall GDS Channel and Negotiated segment performance, then drill down to Agency360 to view specific agencies for targeting.

Instructor-LedEnglish
Spanish
French
Italian
Mandarin
View schedule
View schedule
French – NA
Italian – NA
View schedule
English
Spanish
French – NA
Italian – NA
Mandarin
English
Spanish
French
Italian
Chinese
Demand360: Integration with Rate360

This course provides an exploration of Demand360’s integrated displays, with a focus on the Pace and Rates report, which draws information from both Demand360 and Rate360 databases! Through our exploration of both the Original and Quick View versions of Demand360, you willsee how these integrated displays enable you to monitor cause and effect on a single screen: to see how price changes impact your occupancy, and to identify situations that may offer opportunities to adjust rates.

RecordingEnglish
Spanish
24/7English
Spanish
English
Spanish
French
Italian
Chinese
Demand360 Enterprise Edition

This course introduces the Demand360 Enterprise Edition dashboards and provides insight on how to use them to effectively manage your portfolio’s business across all channels. Explore how you can use Demand360 Enterprise to identify future opportunities across group(s) or properties; deploy sales and marketing resources more effectively; measure the impact of your strategies and tactics; and target underperforming hotels with immediate potential.

Instructor-LedEnglishBy RequestEnglish – NAEnglish – NA

NA – Not available


Demand360 Online Help

Online help systems are available in:

  • Demand360
  • Demand360 Enterprise
Online help provides product information including:

  • Page and Field descriptions
  • How to steps
  • Functionality
You’ll also find quick access to:

How to Access Demand360 Online Help

Once you have logged into Demand360, click the Help link or icon. Context sensitive help can be accessed via the icon or section title.


Demand360 Release Information

Demand360 Q3 2020 Sub Segment Detail Client Release Information
Demand360 and Rate360 Q3 2020 Client Release Information


About Demand360

Find information on Demand360.
Find information on the Hotelligence360® platform.

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