Training for iHotelier includes:

  • Basic courses
  • Intermediate courses
  • Advanced courses
  • Online help

Also find links to:

  • Documentation
  • Product information

Need guidance on our courses?
Click the iHotelier Training Map button and use the map to find your course path.

Click the Courses by Role button to view suggested courses by role.


iHotelier Basic Courses

Get started! These courses provide a good introduction to the fundamentals of iHotelier management. Here you will learn to navigate through the application, check reservations, and update your availability, rates, and inventory (ARI).

iHotelier Essentials – ​Instructor-Led
(also available as self-paced)

View Schedule – EnglishSpanishFrenchItalian

Recording – EnglishSpanishFrenchItalianMandarin

Participant Guide –  EnglishSpanishFrenchItalian,

 iHotelier Essentials – Self-Paced
(also available as instructor-led)

Course – EnglishSpanish

iHotelier Booking Engine 4.0 Essentials – Instructor-Led

View Schedule – EnglishSpanishFrenchItalian

Recording – EnglishSpanishFrenchItalianMandarin

Participant Guide – EnglishSpanishFrench,Italian

iHotelier Intermediate Courses

Show me more! Once you are comfortable with the day to day management of your ARI, it’s time to move ahead by managing different types of rate plans as well as OTAs and Groups. Follow this with the best practices for getting the most revenue and room types from your GDS and Web channels.

iHotelier Rates Loading – Instructor-Led

View Schedule – EnglishSpanishFrenchItalian

Recording – EnglishSpanishFrenchItalianMandarin

Participant Guide – EnglishSpanishFrenchItalian

Tips for Increasing Web Booking Revenue – Instructor-Led

View Schedule – EnglishSpanish 

Recording – EnglishSpanish

Participant Guide – EnglishSpanishFrenchItalian

Workshop Checklist – EnglishSpanishFrenchItalian

Boosting GDS Booking Revenue – Instructor-Led

View Schedule-  English,  Spanish

Recording – EnglishSpanish

Participant Guide – EnglishSpanishFrenchItalian

Workshop Checklist – EnglishSpanishFrenchItalian

iHotelier OTA Sync – Instructor-Led

View Schedule – EnglishSpanishFrenchItalian

By Request – German

Recording – EnglishSpanishFrenchItalian

Participant GuideEnglishSpanishFrenchItalianGerman, Portuguese

Channel Management Dashboard Essentials

Recording – English

Participant Guide – English

iHotelier Unified Revenue Management  NEW!

Recording – English

Participant Guide – EnglishSpanishFrenchItalian

iHotelier Advanced Courses

Grow your business! These courses cover Pricing Engine and Travel Agency profiles for the booking engine and call center as well as managing rate plans at the corporate/enterprise level.

iHotelier Analytics  NEW!

Recording – English

iHotelier Promotions  NEW!

Recording – English

Do you prefer instructor-led training?
​Click the iHotelier Training Schedule button for the quick overview. Note: The schedule is updated semi-monthly. For the real-time schedule, refer to the View schedule links in the above course tables.


iHotelier Online Help

​Online help systems are available in:

  • iHotelier Admin
  • iHotelier Booking Engine 4.0 Console​

Online help provides product information including:

  • Page and Field descriptions
  • How to steps
  • Functionality

You’ll also find quick access to:

How to Access iHotelier Online Help 

iHotelier Admin
Once you have logged into iHotelier, click the Help icon.

You will also find topics to view and print job aids and access practice simulations. Under Contents, select How To – Job Aids and Demos or Practice Simulations.

iHotelier Booking Engine 4.0 Console
Once you have logged into the iHotelier Booking Engine 4.0 Console, click the Help link or icon.

About iHotelier

​Find information on the iHotelier® Central Reservation System.