eHotelier - Stable Rates with Declines in Bookings Continue as Hoteliers Close Out First Half of 2017
Heading into the second half of the year, North American hoteliers are continuing to experience stable average daily rates (ADR) alongside declines in bookings during the second quarter of 2017, according to new data from TravelClick’s June 2017 North American Hospitality Review (NAHR). This marks an ongoing trend for hoteliers this year.
Despite strong transient leisure travel, with positive gains in both ADR and bookings, all other travel segments are experiencing inconsistencies across the board.
Hospitality Upgrade - TravelClick Unveils Enhanced Artificial Intelligence-Powered Guest Messenger at HITEC
TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, announced the upcoming release of its enhanced Guest Messenger, which is integrated into TravelClick’s Guest Management Solutions (GMS).
This latest stage of innovation, which builds on TravelClick’s recent successful launch of its new Guest Messenger feature on the GMS platform, is geared toward serving hotel guests as promptly and efficiently as possible while reducing the operational responsibilities of hoteliers. Through an advanced chat function, powered by artificial intelligence, hoteliers will now have the ability to immediately address guests’ frequently asked questions with automated, readily available responses. Questions that are not supported by the chat feature will be redirected to hotel staff members to address.
As pricing strategies in the hospitality industry continue to change, TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, announced the upcoming release of its new Pricing Engine on the Company’s Central Reservations System (“CRS”). The product will be available in TravelClick’s iHotelier CRS to allow hoteliers to easily create new promotions, discounts and pricing strategies from start to finish, driving business to their direct channels.
Travel Daily News - TravelClick Awarded Three “Best in Class” Wins at 2017 Interactive Advertising Competition
By Vicky Karantzavelou
NEW YORK – TravelClick, a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, announced that the company has won top honors in three categories in the Interactive Advertising Competition’s (IAC) Hotel and Lodging Division.
By Naomi Eide
The travel industry has changed a lot since the rise of the internet. In the past, a consumer would go to an agency and book travel accommodations via mail or over the phone. But now, the consumer has an abundance of choices and is able to hop online to book a hotel or stay in someone else's home through services like Airbnb.