By Maeve Walls
What should revenue management decisions be based on? Revenue management decisions, at their core, must be based on data.
It’s all too easy for your potential guests to be over whelmed when they’re visiting dozens of websites and looking at hundreds of hotels. When they get to your website, make sure it’s a haven of carefully-selected images, content and rate plans.
By Lisa Terry
The concepts at the core of peer-to-peer networks — more efficient use of resources, a strong sense of community, great user interfaces, access to new markets — all offer game-changing opportunities for hospitality organizations to improve the customer experience.
By Editorial Staff, Lodging Magazine
NEW YORK—Hoteliers in major North American markets can look forward to an improved group booking pace beginning at the end of 2016 and continuing into 2017, demonstrating its value in capturing incremental business as hoteliers prepare for the New Year. At the same time, hoteliers are experiencing healthy increases in both transient leisure (individual reservations that are made by leisure travelers) and group bookings in the third and fourth quarters of 2016, according to new data from TravelClick’s September 2016 North American Hospitality Review (NAHR).