Service Optimization

As you prepare to allocate your IT spend for next year, take a minute to explore how operations acts as the backbone of the hotel guest experience.

Have you taken a look at HotSOS recently?  We created this quick video as part of the HTNG TechOvation award.

Delivering on the guest experience and getting things done are key components to the hotel operations mission.

In 2013 Prince de Galles, a Luxury Collection Hotel located in the heart of Paris, re-opened its 159 rooms to the public after a 27 months renovation orchestrated by Pierre-Yves Rochon.

Recorded at the Amadeus Hospitality Customer Conference, Kristi Millhiser from the Grand Wailea, a Waldorf Astoria Resort discusses Automation and Proactive Change Management with HotSOS.

Recorded at the Amadeus Hospitality Customer Conference, the team discusses HotSOS Mobile and its advantages for Hospitality Operations.

Recorded at the Amadeus Hospitality Customer Conference, Stefan Loch, Director of Rooms & Sustainability North America from Starwood Hotels & Resorts discusses HotSOS Housekeeping at Starwood.

Ed Burke, Vice President Rooms and Engineering Interstate Hotels and Resorts speaks about deploying HotSOS Mild at over 300 properties.

  Texting and messaging is the biggest trend in hotels, giving guests a whole new level of personalization. With over 4.

  The W Fort Lauderdale Hotel and Residences is a stylish luxury property spanning the Fort Lauderdale Atlantic shoreline.