Accor and Amadeus Announce Strategic Partnership Around Business Intelligence

Alison Guillot

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Originally published to the Amadeus Newsroom

Accor signs new global agreement for Amadeus’ Demand360® solution to help hotels drive revenue and improve performance

 

September 2, 2020 – As COVID-19 continues to disrupt travel around the globe, hoteliers face many challenges in running their business and planning for the future. The historical references and past data they once relied on to build their revenue strategies no longer aligns with current market trends, making it more critical than ever to have access to powerful business intelligence tools.

To support Accor hoteliers in successfully navigating COVID-19 and to plan for the future, the hotel group has expanded its strategic partnership with Amadeus to include the use of Demand360®. The solution provides the most comprehensive, forward-looking market data in the hospitality industry. With more than 30,000 global data providers including hotels and alternative accommodations, hoteliers gain insight into one year of forward-looking occupancy data to help them improve decision making, maximize distribution strategies, and increase revenue per available room (RevPAR) as well as local market share.

With this new agreement, Accor will recommend Demand360 for use in its properties and work with Amadeus to increase adoption across the organization’s brand portfolio, which includes more than 5,000 hotels and 39 brands across 110 countries.

“By deepening our relationship with Amadeus for this unique business intelligence solution, our hoteliers will gain visibility into their specific markets and be able to use the data to tailor their revenue strategy and stay ahead of the competition,” said Béla Nagy, SVP, Revenue Strategy & Performance, Accor. “Demand360 data will also provide our corporate team key insights into our brand performance as well as support our overall demand generation and distribution strategies.”

“Our expanded relationship with Accor reconfirms that our business intelligence solution is best-in-class and delivers essential insight into market performance, enabling strategic business decisions in today’s rapidly changing environment,” added Jan Tissera, Head of International, Hospitality, Amadeus. “We’re proud to have Accor join industry-leading brands alongside thousands of independent hotel properties across the globe to participate in the Demand360 program. We look forward to collaborating during the rollout, as well as supporting corporate-level business decisions moving forward.”

 

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Media Contacts

Grayling Communications, Amadeus.Hospitality@Grayling.com

 

About Accor

Accor is a world-leading augmented hospitality group offering unique experiences in 5,000 hotels and residences across 110 destinations. The Group has been acquiring hospitality expertise for more than 50 years, resulting in an unrivaled portfolio of brands, from luxury to economy, supported by one of the most attractive loyalty programs in the world.

Beyond accommodation, Accor enables new ways to live, work, and play, by blending food and beverage with nightlife, wellbeing, and co-working. It also offers digital solutions that maximize distribution, optimize hotel operations and enhance the customer experience.

Accor is deeply committed to sustainable value creation and plays an active role in giving back to planet and community via its Planet 21 – Acting Here program and the Accor Solidarity endowment fund, which gives disadvantaged groups access to employment through professional training.

Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States. For more information visit accor.com, or become a fan and follow us on Twitter and Facebook.

 

About Amadeus

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars, and railways.

We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries.

We are one company, with 19,000 employees across 70 offices. We have a global mindset and a local presence wherever our customers need us.

Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys.

Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company is also part of the EuroStoxx50 and has been recognized by the Dow Jones Sustainability Index for the last eight years.

To find out more about Amadeus, visit www.amadeus.com or wordpress-543093-4002560.cloudwaysapps.com.

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