Blog & Insights

Customer relationship management (CRM) tools can help your hotel create a personalized and unforgettable experience for your guest, and do it at scale.

Insight from the 2019 Amadeus Hospitality Customer Conference In an event full of educational and thought leadership presentations, one of the most popular discussions was led by Hospitality Division …

Guest expectations are changing. While a clean and attractive room, friendly staff, and prompt service are expected, they are only the foundation of today’s guest experience.

Today’s hotel guests have more choices than ever before and high standards because of it.

Personalize the onsite experience with wayfinding hotel digital signage technology No one thinks about how to get places anymore.

Pressure from new legislation, labor unions, and hotel management alliances like the Five Star Promise have forced a decade’s long problem into the spotlight – hotel staff safety technology.

Hospitality is all about the personal connection, inspiring us to develop industry-leading solutions focused on creating better end-to-end experiences for travelers.

Transient reservation pace showing the sharpest decline throughout 2019 NEW YORK – March 20, 2019 – TravelClick, an Amadeus company, today released new data from the Company’s February 2019 Nort…

Since its acquisition by Amadeus in August, TravelClick has rolled out one of its first solutions aimed at informing hospitality marketing campaign planning and maximizing bookings.

Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce.