Blog

With Amadeus Learning Universe With the hotel industry facing unprecedented challenges due to COVID-19, now is an ideal time to plan upskilling for yourself and your staff.

Travel agents are a highly qualified audience searching for the best deal for their customer – a guest with confirmed intent to travel.

At the heart of hospitality is the human relationship, one that resonates with service with a smile and people will always remember how you treated them.

Resetting Hotel Digital Advertizing in Post-Pandemic times. No matter what phase of recovery you are in, there are many ways to drive demand and generate future bookings.

Cutting marketing budget during an economic crisis is a knee-jerk reaction for many hotels.

In times of volatile demand, the ability to segment, personalize and deliver outstanding customer service is even more critical. The proof is in the numbers.

A New Focus on the Bleisure Traveller For those who don’t travel for work, you might imagine that business trips consist of private jets, 5-star hotels and fine dining but, in reality, it usually me…

The consumer journey is no longer one straightforward Yellow Brick Road that leads to a hotel booking. Instead, it’s long and winding with forks and shiny signs at every turn.

As the year draws to a close, people around the world are looking back at 2019 and evaluating the time spent, decisions made and actions taken over the last 12 months.

Did you know that 61% of people booked a hotel after seeing it pop up on their social media feed? For today’s traveler, that perfect photo opportunity is make or break when it comes to booking the…